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After updating in the App Store I went to open CC and it asked me if I wanted to continue as Claire, I confirmed yes and it has taken me back to level 1 from level 2100 ish... this is not good☹️
Thanks for your help but my levels restored themselves about an hour after logging into fb through safari... I have no clue why ?
Hello,
Could you please run through the steps here and see if you can reconnect to Facebook:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Please let me how you get on.
Kind regards,
Johnny
Hi Johnny, I assume that my progress was saved in fb as I can still access my 2045 level via fb on my computer, I just can't get that level on my phone since updating CC. I am not computer savvy so I do apologise. I would really appreciate your help.
Hello Claire,
Could you please let me know how you saved your game previously?
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
