Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Level 1513 problem

I was playing level 1513 & suddenly got a message saying level is not compatible - you destroyed the magic mixer and I was forced to end the game. What does this mean and why did it happen? I am playing on an iPad Pro and just updated all my apps yesterday.

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Hi Hpitpens66!

I haven't seen other threads about problems with the level so it might be an issue you can solve by re-installing it:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone

4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

5) After the game has been installed you should now be able to play the level without any issues.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers :-)

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Accepted answers

All comments

Hi Hpitpens66!

I haven't seen other threads about problems with the level so it might be an issue you can solve by re-installing it:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone

4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

5) After the game has been installed you should now be able to play the level without any issues.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers :-)

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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