Random scrolling on Candy crush saga, Soda and Jelly when using Chrome

Mark_Webster · February 2017

All three games mentioned above randomly scroll or jump up or down for no reason. I'm using Chrome to play the games and this does not happen when using any other apps. It's very frustrating! Anyone else come across this and is there a solution?

Cezdiamond · February 2017

Hi Mark- Thanks for posting on King Care. I am sorry that you have been experiencing these problems with your games, let's see if we can get things running smoothly again.

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on :-)

Have a sweet week!

Cezdiamond · February 2017

Hi Mark- Thanks for posting on King Care. I am sorry that you have been experiencing these problems with your games, let's see if we can get things running smoothly again.

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on :-)

Have a sweet week!

Mark_Webster · February 2017

So far so good. Seems clearing the caches stopped the problem. Thanks for your help.

Mark_Webster · February 2017

Oops. After about half an hour of play it began jumping again. Problem NOT solved unfortunately!

Random scrolling on Candy crush saga, Soda and Jelly when using Chrome

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