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Random scrolling on Candy crush saga, Soda and Jelly when using Chrome
Mark_Webster
Posts: 10
Level 1
in Support
All three games mentioned above randomly scroll or jump up or down for no reason. I'm using Chrome to play the games and this does not happen when using any other apps. It's very frustrating! Anyone else come across this and is there a solution?
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Best Answer
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Hi Mark- Thanks for posting on King Care. I am sorry that you have been experiencing these problems with your games, let's see if we can get things running smoothly again.
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Let me know how you get on :-)
Have a sweet week!
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Answers
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Hi Mark- Thanks for posting on King Care. I am sorry that you have been experiencing these problems with your games, let's see if we can get things running smoothly again.
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Let me know how you get on :-)
Have a sweet week!
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So far so good. Seems clearing the caches stopped the problem. Thanks for your help.
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Oops. After about half an hour of play it began jumping again. Problem NOT solved unfortunately!
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