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I had backed up my phone prior the the exchange, but I was not able to transfer apps so I lost all my levels in Candy Crush. Is there a way to restore those using my Apple ID? I was not connected to Facebook.
Thanks a lot JillyJill!
@Dawn I will send you a private message so that we can check your account :-)
Okay Dawn, I'll forward this issue to a King moderator, you might not hear back from them until tomorrow or in the middle of the night but I'm afraid if you didn't hook up with Facebook or King you have lost on progress. I'm so sorry to hear or say that. But who knows there might be something with the Apple ID that we can look into that I'm not aware of but will be forwarding it on.
Thank you Dawn,
Jilly
Unfortunately, those are the only two emails I would have used. My apple ID is adsmith262@gmail.com. I was not able to access the backup I had done prior to purchasing the new phone.
Dawn,
Thank you for providing me those emails unfortunately neither of those emails are recognized on king.com. could there be any other email that you could have used because unfortunately if you never hooked up to Facebook or king and were just playing the game it would not have registered your progress. I really hope this isn't the case could there possibly be an old email you may have used in the past. If not I will try to get you help with the Apple ID you provided.
The email I use is adsmith262@gmail.com or dawn.smith@usm.edu
Hi Dawn,
Thank you for contacting King care!
f you weren't connected with Facebook then most likely you were connected with King so go to king.com put in your email or if you give me your email address I can see if you have an account on king.com.
Thank you,
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Vc omo colocar a foto
Ssomeone please explain how do you get pass a level that has over 25 things to knock out, BUT you only get 3 moves???? The ONLY way is to continue using gold bars. What a joke!!!!
The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
Everytime I get the pink candy that roles they won't give it to me
My app keeps on freezing on a light purple screen after playing a game, my booster wheel has never worked and I am unable to click on people’s profiles. And this is all after uninstalling and reinstalling and making sure everything is updated.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
