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I can't go to candy crush store nor can I buy anything with my gold bars. I am playing on my samsung note 10 phone, and I downloaded the game via the site of Candy crush,since the game is not available on google play store
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
Please feel free post in new thread since this from 2022
I have a newer android and still can't access the shop it's pathetic
Welcome to the King Community🥰
It looks like you did not install the Candy Crush Saga game from King's recognized site, so your game is not connecting to the server. Since you are using a Samsung device, you will get the game from Google Play Store.
If you do not get the game from Google Play, check if your device is Android 4 version because you will encounter such problems in this version, and you will find more details in the link below.
Thank you.
Follow the link below and you will find detailed solution steps here.
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In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
I just purchased a gift card and redeemed it and I cannot find my rewards.
How can I win money from this game
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
Playing for 13 years every day I really want to tell you what I DON’T like…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
