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I can't go to candy crush store nor can I buy anything with my gold bars. I am playing on my samsung note 10 phone, and I downloaded the game via the site of Candy crush,since the game is not available on google play store
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Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
Please feel free post in new thread since this from 2022
I have a newer android and still can't access the shop it's pathetic
Welcome to the King Community🥰
It looks like you did not install the Candy Crush Saga game from King's recognized site, so your game is not connecting to the server. Since you are using a Samsung device, you will get the game from Google Play Store.
If you do not get the game from Google Play, check if your device is Android 4 version because you will encounter such problems in this version, and you will find more details in the link below.
Thank you.
Follow the link below and you will find detailed solution steps here.
