Candy Crush Saga

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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Lost levels in candy Crush

Hallo! I been playing Candy crush for a very long time. Imagine my suprise when I one day opened the app and I lost about 600 levels.. I was in level 679(I dont remember exactly level) and now I'm in level 65. Is it anything I can do to get my levels back??

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Cezdiamond

Thanks JillyJill :-)

@Evaw77- Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

JillyJill

Okay Evaw77,

It seems none of those emails are recognised on king.com. Hopefully I can get a King moderator to maybe look into your account and hopefully get you back on track with things.

Thank you for your patience,

Jilly

Evaw77

Actually I dont remember how I registred at first. You can also check these emailadresses:

wenelleva@gmail.com

karlzone2@icloud.com

JillyJill

Okay I check that email address against king.com and it's not recognized so you may not have registered with king.com so have you played through Facebook? Or is there another email you could have used in the past?

Evaw77

karlzone@swipnet.se

Evaw77

Hi Evaw77,
Thank you for contacting King Care!
Have you played the through Facebook or king.com do you have an email address that you used to save your progress if so can you provide it for me so I can check on king.com?
Thank you!
Jilly

karlzone@swipnet.se

JillyJill

Hi Evaw77,

Thank you for contacting King Care!

Have you played the through Facebook or king.com do you have an email address that you used to save your progress if so can you provide it for me so I can check on king.com?

Thank you!

Jilly

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

JillyJill

Hi Evaw77,

Thank you for contacting King Care!

Have you played the through Facebook or king.com do you have an email address that you used to save your progress if so can you provide it for me so I can check on king.com?

Thank you!

Jilly

Evaw77

Hi Evaw77,
Thank you for contacting King Care!
Have you played the through Facebook or king.com do you have an email address that you used to save your progress if so can you provide it for me so I can check on king.com?
Thank you!
Jilly

karlzone@swipnet.se

Evaw77

karlzone@swipnet.se

JillyJill

Evaw77

Actually I dont remember how I registred at first. You can also check these emailadresses:

wenelleva@gmail.com

karlzone2@icloud.com

JillyJill

Okay Evaw77,

It seems none of those emails are recognised on king.com. Hopefully I can get a King moderator to maybe look into your account and hopefully get you back on track with things.

Thank you for your patience,

Jilly

Cezdiamond

Thanks JillyJill :-)

Have a lovely week!

Where's The Star Tournament?
Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
How do you get past level 5781?
Good morning.How do you get past level 5781? Enjoy the day.
The game freezes when using special items/boosters while playing - Edited (Reported to the Studio)!
The above two is only part of the samples!
candidature crush saga restart when I click on some publicity
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…