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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
After today's update with new levels, my gold bars went from 11 or 12 down to 2! What's going on? Please restore them!
Hi Tink- If you still need a hand, let me know :-)
Hi Tink,
Thank you for contacting King Care!
Since there are no King moderators for me to contact at the moment, I would suggest go to the homepage of Candy Crush, click on the lower left corner where your settings are (cogwheel) once those options pop up, click on the other cogwheel, now scroll down until you see "Contact Us". Once you click on that your email will pop up with options to choose from regarding lost gold bars or lost boosters rewards etc., also an area to explain your situation. You will first receive an auto reply but someone should get back to you within 24 hours to fix whatever is lost. They will be able to look into your account, as I am not able to do that. Hope this helps you!!
Thank you for your patience,
Jilly
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Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
Good morning.How do you get past level 5781? Enjoy the day.
The above two is only part of the samples!
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…