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My game restarted to level 1 on my phone

Mercedes-3 Posts: 1

Level 1

February 2017 in Support

Hi, I am in level 920. In my phone it appears to have restarted to level 1, but if I open it from my computer it is still in 920. I keep on syncronizing with facebook but nothing happens.

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Answers

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  StuckInATree Posts: 4,755

  February 2017

  Is it definitely loading into your account? On iOS it seems to be pretty common for people so maybe give this a read https://care.king.com/en/candy-crush-saga/candy-crush-reset-my-level-to-1-and-wont-connect-to-the-right-facebook

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