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I playing candy crush saga on facebook 2 years. Now i want to delete all my progress and start playing again from level 1 on my facebook account. But i don't know how delete all my progress. Help me please. Thanks.
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Johnny are you able to tell me what you told them? I also want to reset my progress because it's been a few years since I played.
I need to discuss personal information so please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Hi Johnny will you send me also the instructions of how to remove the progress in Facebook? i want to start from level 1.
Kindest regards,
Jeroen
Hey Jeroen,
Check your inbox also
Hello
Im to wants reset my game to beginig.
Thanks You.
Hey Fireworkss,
Johnny how to remove the progress of the game on Facebook? I want to start from scratch
Hello Richard,
Please also check your King Care inbox as I have sent you a message.
My progress was restarted only the phases, how to restart stars and improvements in the house?
I'd like to restart too, please text me!
Would also like to reset. Thanks
I want to reset my progress till level 1, please help
I want to reset too! Thanks
Hey Fireworkss,Check your inbox also Kind regards,Johnny
Hello Richard,Please also check your King Care inbox as I have sent you a message.Kind regards,Johnny
Hello.Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.Kind regards,Johnny
Also keen to restart - please let me know the magic secret!
I also want to reset my levels to 1 and requested it over a week ago, Ticket #7061898. I received an email requesting confirmation within 3 days and immediately replied. But then I kept getting messages that I still hadn't replied so you were closing the ticket. I replied 10 times!!! I've completed all the levels and therefore am not competitive in any of the contests anymore, so the game has become boring. PLEASE reset my account to 1!
Hi, I want to reset my progress to from Level 1. Can you please let me know. I wanna start over
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…