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changed iphone and lost all 352 levels

Albert_Güibas
Albert_Güibas Posts: 3

Level 1

i was on level 352 and as i changed my iphone to a new one, I've lost all levels and i'm on level 1

Best Answer

  • KingsPinn
    KingsPinn Posts: 3,526
    Answer ✓

    How did you save your levels on your previous device?

    Can you transfer them over via Facebook or Kingdom?

Answers

  • KingsPinn
    KingsPinn Posts: 3,526
    Answer ✓

    How did you save your levels on your previous device?

    Can you transfer them over via Facebook or Kingdom?

  • Albert_Güibas
    Albert_Güibas Posts: 3

    Level 1

    My iphone was a 4s but i think it was via facebook but i'm not sure. 

  • KingsPinn
    KingsPinn Posts: 3,526

    Then log into the Facebook app or Facebook in a browser. Go to the home page for the app and tap the blue button to connect. This will restore your game. 

  • Albert_Güibas
    Albert_Güibas Posts: 3

    Level 1

    I've done this but it didn't work. What can i do?

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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