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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Back up my phone before switching to iPhone 7+. Only got my contacts and Clash of Clans back but lost all my level in Candy Crush. Tried delete and re download the app. Doesn't work.. help? Oh, I wasn't connected to Fb. How can I retrieve back?
Hi Penn,
I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.
Lets see if we can turn that frown upside down
Thanks!
thanks.
The game doesn't connect to game center, only Facebook or Kingdom, those are the two option given in game. Also I'm pretty sure that iOS have killed off game center and is no longer available on the latest OS.
I was never connected to Facebook in anyway. Usually through game center as my previous iPhone 5s to iPhone 6plus, that works. I have already restored the iPhone 6plus knowing that my contact and coc progress it's in my iPhone 7plus. Until i try to play candy crush....
The only way to back up the game is by actively connecting it to either Facebook or Kingdom account, if you do your progress gets saved and synced to it. Once you've done that, when you reconnect to that account in the game again from any device, the progress from the point where it was last synced will come up.
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I accidentally deleted my Canndt crush saga, couldn’t retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?
I lost my game level after getting new computer
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I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
