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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Back up my phone before switching to iPhone 7+. Only got my contacts and Clash of Clans back but lost all my level in Candy Crush. Tried delete and re download the app. Doesn't work.. help? Oh, I wasn't connected to Fb. How can I retrieve back?
Hi Penn,
I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.
Lets see if we can turn that frown upside down
Thanks!
thanks.
The game doesn't connect to game center, only Facebook or Kingdom, those are the two option given in game. Also I'm pretty sure that iOS have killed off game center and is no longer available on the latest OS.
I was never connected to Facebook in anyway. Usually through game center as my previous iPhone 5s to iPhone 6plus, that works. I have already restored the iPhone 6plus knowing that my contact and coc progress it's in my iPhone 7plus. Until i try to play candy crush....
The only way to back up the game is by actively connecting it to either Facebook or Kingdom account, if you do your progress gets saved and synced to it. Once you've done that, when you reconnect to that account in the game again from any device, the progress from the point where it was last synced will come up.
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Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
how do i get a level 14000 badge?
How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
On level 11297 I have gotten at least 10 in a row OOPS! then a message saying not enough order targets available. How can you play this level?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…