Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Back up my phone before switching to iPhone 7+. Only got my contacts and Clash of Clans back but lost all my level in Candy Crush. Tried delete and re download the app. Doesn't work.. help? Oh, I wasn't connected to Fb. How can I retrieve back?
Hi Penn,
I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.
Lets see if we can turn that frown upside down
Thanks!
thanks.
The game doesn't connect to game center, only Facebook or Kingdom, those are the two option given in game. Also I'm pretty sure that iOS have killed off game center and is no longer available on the latest OS.
I was never connected to Facebook in anyway. Usually through game center as my previous iPhone 5s to iPhone 6plus, that works. I have already restored the iPhone 6plus knowing that my contact and coc progress it's in my iPhone 7plus. Until i try to play candy crush....
The only way to back up the game is by actively connecting it to either Facebook or Kingdom account, if you do your progress gets saved and synced to it. Once you've done that, when you reconnect to that account in the game again from any device, the progress from the point where it was last synced will come up.
New here? Sign in or create an account to join the fun.
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
why my ads didnt have any ads supporting since month ago i cant play well without it can you solve this proplem for me becouse iam going to delet game ant lose the 5985 level i was played
Y am not getting add
I reach 21 twice and did get a reward. I also passed a level and it said I did. i used my 10 gold bars to extend the play and used my flying saucer
Well it has been well over a month and I have done all you said and it is still messing up and now I finally made it up to 12647. I got tired of ya'll not fixing the problem so just kept playing. But now about two days ago this 12647 went to a different game on my Facebook browser and on the game on my computer, even the…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
