I signed on to my Facebook account to avoid losing all my progress ( I was on 500 something, the end of the Christmas Town) and it took me back to the beginning. I used the app on my iPad and never logged on to a Facebook account or had an e-mail addressed linked with it. I do have the game on my phone but they are not linked together with the iPad. My phone app is on level 7 and when I signed in with Facebook on the iPad that is the level I started on not the 500 something.