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I lost all my levels when I reinstalled and I can't log in to get back to where I was. Help please!
I was at level 547. I upgraded to latest version of candy crush and then the game kept crashing so I deleted the app and reinstalled and now I can't get back to where I was. When I try to log in I type my email address but it's as though I didn't have a registered account as it doesn't recognise my email address. I've stsrted again logging in through Facebook but I'm still only at level 1. I've spent a fortune on iTunes on boosters etc and I can prove this. Is there any way you can retrieve my details? Many thanks.
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Answers
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Hi Mal110270- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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Thank you for resolving this for me. I'm very happy to get all my levels back!
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You're welcome!Thank you for resolving this for me. I'm very happy to get all my levels back!
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