Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Candy crush stopped loading on my iPad a week ago and now it won't load on my iPhone. The page comes up, says loading and then returns to the front screen, please sort this out as it must be a Kingdom problem.
thank you
Hi Julie!
I suggest you start by checking for updates to the game on iTunes.
If the problem is still there then you should consider a re-install of the game:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
2) Un-install the app
3) Reboot your tablet
4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers
New here? Sign in or create an account to join the fun.
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
cela fait très très longtemps que je suis sur cette partie que je n’arrive pas à passer, vous m’avez déjà donné des vies illimitées, enfin pdt 1 h, mais ça ne m’aide pas du tout, il faudrait pleins de combos pour achever les derniers carreaux qui restent
Bonjour, le niveau 20878 est infranchissable pour moi , plus aucun bonus disponible, l editeur veut il me faire partir ?
i cannot collect chocolate box and why there is not any ad to play & its only show’s connection issue
estava a jogar no meu telemóvel e já tinha mais de 12000 níveis e agora só tenho pouco mais de 7000 níveis já tentei recuperar a minha conta e não me foi possível, o que posso fazer. O meu ID de usario é 2218016752. Podem me ajudar nesta situação
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
