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The game is error

son0606
son0606 Posts: 4

Level 1

I'm playing at level 3733. But in one go, the level lock was all unlocked. In addition, the game has an error of 8 lives and the right to support stripes brush to use it for free once but cannot use it for the second time at a level. I deleted, reloaded and logged in but still the same. Please developers, please check and restore for me.




Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to the King Community

    For the stripes brush, it is only used once

    Please email Player Support so they can restore the levels manually on your account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

  • Brandootf420
    Brandootf420 Posts: 20

    Level 3

    Have you tried to clear storage and cache uninstall and install back it's happened to me before and I did that and it fixed everything for me, try it and come back and let me know what happens

Hey! Would you like to give us your opinion?