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How can I switch my Candy crush and soda to a new fb account without losing my progress? Thank you
Ok thanks, I will get around to it. But I mainly play on my pc.
Thank you for your continuous help
Hi Isa,
Boosters and messages/lives are stored locally on your mobile device and cannot be transferred.
Please see this thread for further explanation: https://care.king.com/en/candy-crush-saga/lost-all-my-collected-rewards-after-switching-to-a-new-phone
Kind regards,
- Mark, Team King Care
Mark, I noticed that my boosters didn`t follow and I had very many of them in each game
Thank you for everything
All done.
/Mark
Hi Mark, did you get my earlier response? I have yet to hear back.
Thank you
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
