Candy Crush Saga

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bonus candy

Why my bonus candy suddenly disappeared today (22-Mar-17)??? I had 126 of 180 (6 in the last 60), and than suddenly they all gone. I even completed a few new levels, collected a lot of bonus candy in the game, but they were not counted/collected for my Jar. what's going on??? I think I lost a few bonuses because of that issue...

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Cezdiamond

Hi Serg!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.

Let's make things right again so that you can all enjoy your sweet adventures! I will send you all a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a Candy Crushing week!

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