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How can I switch my Candy crush and soda to a new fb account without losing my progress? Thank you
Isa_Oliveira
Posts: 1
Level 1
in Support
How can I switch my Candy crush and soda to a new fb account without losing my progress? Thank you
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Answers
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Hi Isa,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details.
Kind regards,
- Mark, Team King Care
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Hi Mark, did you get my earlier response? I have yet to hear back.
Thank you
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Hi Isa,
All done.
Kind regards,
/Mark
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Thank you for everything
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Mark, I noticed that my boosters didn`t follow and I had very many of them in each game
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Hi Isa,
Boosters and messages/lives are stored locally on your mobile device and cannot be transferred.
Please see this thread for further explanation: https://care.king.com/en/candy-crush-saga/lost-all-my-collected-rewards-after-switching-to-a-new-phone
Kind regards,
- Mark, Team King Care
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Ok thanks, I will get around to it. But I mainly play on my pc.
Thank you for your continuous help
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