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Iv losted 140 levels on candy crush and I can't find any of my friends on it please help
Jeff_Blatchford
Posts: 2
Level 1
in Support
Hi I was on 561 level now I'm back to 421 and no friends can be found on my game please help
0
Answers
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Hello,
Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
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Thank you I have tried this and it still has not moved if you could get back to me I would be very thankful
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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