Candy Crush Saga

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After the last upgrade when I couldn't download the game, after I did everything that was suggested,

Again, I can't download the game. This after the last upgrade took all my lives and all my boosters. I now can't download the game again. I refuse to lose what I've played back but now I can't play at all. What's going on and how can I get back onto the game and not lose what I got after the first download? This is getting to be too much. Help.

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Hi LadyS- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem downloading your game.

- Which model of device are you playing on?

- Have you lost your progress?

- Are you Facebook connected?

Thanks a lot! :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi LadyS- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem downloading your game.

- Which model of device are you playing on?

- Have you lost your progress?

- Are you Facebook connected?

Thanks a lot! :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.

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