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I playing candy crush saga on facebook 2 years. Now i want to delete all my progress and start playing again from level 1 on my facebook account. But i don't know how delete all my progress. Help me please. Thanks.
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Hi, I want to reset my progress to from Level 1. Can you please let me know. I wanna start over
I also want to reset my levels to 1 and requested it over a week ago, Ticket #7061898. I received an email requesting confirmation within 3 days and immediately replied. But then I kept getting messages that I still hadn't replied so you were closing the ticket. I replied 10 times!!! I've completed all the levels and therefore am not competitive in any of the contests anymore, so the game has become boring. PLEASE reset my account to 1!
Also keen to restart - please let me know the magic secret!
Hello.Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.Kind regards,Johnny
Hello Richard,Please also check your King Care inbox as I have sent you a message.Kind regards,Johnny
Hello Richard,
Please also check your King Care inbox as I have sent you a message.
Hey Fireworkss,Check your inbox also Kind regards,Johnny
Hey Fireworkss,
Check your inbox also
I want to reset too! Thanks
I want to reset my progress till level 1, please help
Would also like to reset. Thanks
I'd like to restart too, please text me!
My progress was restarted only the phases, how to restart stars and improvements in the house?
Johnny how to remove the progress of the game on Facebook? I want to start from scratch
Hello
Im to wants reset my game to beginig.
Thanks You.
Hey Jeroen,
Hi Johnny will you send me also the instructions of how to remove the progress in Facebook? i want to start from level 1.
Kindest regards,
Jeroen
I need to discuss personal information so please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Johnny are you able to tell me what you told them? I also want to reset my progress because it's been a few years since I played.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
