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Hi Candy Crush,
Just yesterday, I was in the lead in the Challenge with more than 2000 points ahead of the person in second place. With still 20 hours left to go in the Challenge yesterday, the icon disappeared from my game and by now, I am sure the Challenge is over. I haven't been notified if I have won or if I might be in the top 3 positions so just wondering what happened. Appreciate if you could please look into it and let me know. Thanks!
Hello,
I'm sorry to hear that this happened.
Could you please make sure that you have a connection to Facebook to ensure that the event is available for it's duration:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
Kind regards,
Johnny