The app apparently was deleted or had an issue w/ the last update and had to be reinstalled. The game was never signed into Facebook or email via king.com. My wife was on level 450+ and lost all her levels and gold bars. She DID buy bars via our iTunes account, but none were ever set up. I already tried to go use a backup and her phone hasn't backed up in a year of course, so that would put her hundreds of level behind. Help?? Can I use any info from iTunes purchases or like that to seek out the account?