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how to restore all the level progress in candy crush saga.I was not connected to facebook.

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Please send me the message too. I was on level 2000+ and when I tried to sync it to FB it all erased and I'm back to level one. Please help me get back to where I was! :-(
    Hi Clover- I have sent you a message :-)

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Could someone help me as I had this same problem

    Hi Dane- I will send you a message too :-)

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    I had about 450 levels of progress and switched to a new Android phone, hence, losing all progress. I didn't sync to Facebook, and my Gmail says unregistered. Please, help. Thanks.

    Hi Sharmila- I will send you a message too :-)

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  • Ashley_RicoAshley_Rico Posts: 2

    Could someone help me as I had this same problem?

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  • Kayleigh_WaltonKayleigh_Walton Posts: 2

    Having the same problem over here! Not logged into facebook so playing as a guest. Was on level 1336 and now back to level 1!!!!!!!!! Please help me recover this!! :( 

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  • toto-8toto-8 Posts: 3

    I was on level 2385 near the top of the game and Candy Crash was not loading so I reinstalled it - and then lost everything as I was not registered neither with e-mail nor fecebook. Cezdiamond, please help!!!

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Could someone help me as I had this same problem?

    Hi Ashely- I will send you a message in King Care too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Having the same problem over here! Not logged into facebook so playing as a guest. Was on level 1336 and now back to level 1!!!!!!!!! Please help me recover this!! :( 

    Hi Kayleigh- I will send you a message in King Care too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    I was on level 2385 near the top of the game and Candy Crash was not loading so I reinstalled it - and then lost everything as I was not registered neither with e-mail nor fecebook. Cezdiamond, please help!!!

    Hi toto- I will send you a message in King Care too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
  • Chan_Min_NaingChan_Min_Naing Posts: 2
    edited April 2017

    I lost my progress too when I join with facebook from iPad. Please restore my progress. -

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  • King6494035699King6494035699 Posts: 1

    Dear King, love your game but the same thing as described above happened, I was using the windows 10 app from the windows app store for Candy Crush Saga, all of a sudden a popup came to connect to facebook and I lost all my progress, I was at around level 320 or so. My game ID is same as my username here, could you please get my levels back, plz plz plz plz:(

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    I lost my progress too when I join with facebook from iPad. Please restore my progress. -

    I will send you a message too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Dear King, love your game but the same thing as described above happened, I was using the windows 10 app from the windows app store for Candy Crush Saga, all of a sudden a popup came to connect to facebook and I lost all my progress, I was at around level 320 or so. My game ID is same as my username here, could you please get my levels back, plz plz plz plz:(

    I will send you a message too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
  • Laurence_LeonardLaurence_Leonard Posts: 2
    Hi Ceziadiamond,I'm having a similar issue! I got a new phone and did not have my account attached and lost the data on the new sync. I was in the region of 600 if I remember correctly!
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  • toto-8toto-8 Posts: 3

    I was on level 2385 near the top of the game and Candy Crash was not loading so I reinstalled it - and then lost everything as I was not registered neither with e-mail nor fecebook. Cezdiamond, please help!!!

    Cezdiamond, I still have not received your message - when are you going to send it?
    Flag · Helpful Woah! Sweet Love Haha
This discussion has been closed.