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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I lost my iPhone and lost all my progress. I was on level 303 and now it's all gone. Can I restore that somehow?
Thanks Tony Mc for the assistance I didn't even think of that about the email addresses, it won't happen again, I'll just give them the link to the King site where to check email. I wish us super users had that magic wand you guys have to restore progress haha! Thanks!Jilly
Thanks Tony Mc for the assistance I didn't even think of that about the email addresses, it won't happen again, I'll just give them the link to the King site where to check email. I wish us super users had that magic wand you guys have to restore progress haha! Thanks!
Jilly
*****@yahoo.com
Thanks so much for your help Tony Mc!!
Hi D & JillyJill,
Thanks to both for this thread here on King Care.
I have now restored your progress in Candy Crush Saga. Please let me know how you´re getting on.
Kindest regards,
Tony - King Care Team
Hello D,Thank you for contacting King Care! Thank you for contacting King Care! I heard a tip from a fellow super user today to complete the first level then reload the game and sometimes that brings you back to your progress. First of all are you playing through the facebook app or king.com? This will help me in trying to solve your issue.Thank you,Jilly
Hello D,
Thank you for contacting King Care!
Thank you for contacting King Care! I heard a tip from a fellow super user today to complete the first level then reload the game and sometimes that brings you back to your progress.
First of all are you playing through the facebook app or king.com? This will help me in trying to solve your issue.
Thank you,
What is your email address, I'm going to check on your account with King. Com
I tried this did not work
D,
Try signing out of your facebook, go to the first level, complete it, then sign back into Facebook.
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how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…