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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello, i was on level 1977 and suddently i fell on 1917!! Even lost all my power ups! Why???
Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny
Lost my progress suddenly please get it back for me I was on level 2000
I've also lost ALLprogress on my phone. The app was somehow deleted. Please help!
Hello Erinn,Please also check your King Care inbox as I have sent you a message about this.Kind regards,Johnny
Hello Erinn,
Please also check your King Care inbox as I have sent you a message about this.
Hi there guys. I've lost all of my progress, i had to reset my phone i was on lvl 374...can you guys help me out pls?
For the 2nd time I have had my progress lost. My daily bonuses and all other bonuses and lives were reset to zero.
Hey Ray & Karolina,
Could you please refer to this thread: https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress
Thank you,
Hi. i have lost nearly 900 levels since the update can you help please
Hi, I had problem with level 255 do I uninstalled the game as you recomended. When I installed it back I ma on level 1. How can I get back to level 255?
Hello Farzeen. I have sent you a King Care message also.
Hi I have lost all progress on Jelly crush
Lost my levels too!! Can I get the email too
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Porque me sale que soy de EEUU y soy de Venezuela
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Why I am getting ads to get prizes?
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
