Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I won level 2167. The game would not stop racking up points. After 30 minutes I shut it down. Went back and it showed I didn't pass the level plus it ate up a lot of my two hours free time. Please fix before I can play.
Hello both, Please make sure that you have the latest version of the game app installed as this issue has now been resolved. Kind regards, Johnny
Hello both,
Please make sure that you have the latest version of the game app installed as this issue has now been resolved.
Kind regards,
Johnny
8th May 2017. Level 2167. Same issue. Game was completed successfully but it just going and going. Left it for 20 minutes then closed it off as it was just churning over constantly with no end to it. Tried it again, same thing. Android tablet.
Hello Susan,
I'm sorry to hear that this happened.
Please refer to this thread and follow the steps in the links provided:
https://care.king.com/en/candy-crush-saga/i-passed-the-level-but-the-game-didnt-recognise-it
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
