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Hi,
My phone getting hang when I'm playing this game and same issue I'm not facing in other apps.I'm using new phone as well(Oppo A57).
Hi Nandhini!
Candy Crush should run without any issues on the Oppo model you have so it might be an issue with other apps that is conflicting.
I suggest you first try a safe boot. This article will show you all the steps as well as how you can re-install the game:
https://www.howtogeek.com/130327/how-to-boot-your-android-phone-or-tablet-into-safe-mode/
Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
Cheers
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
