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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
when I logged on to Facebook on the game I lost my progress I was on level 1200+, it started me back on level 1
Can you please help me as well, I log in with king account
I lost my progress becouse of a bug of the game and I didn't save my level earlier.
On the same problem, when I logged on to Facebook on the game I lost my progress I was on level 1500+, it started me back on level 1
I have a similar problem please help me out. I lost all my progress when I tried to sync with Facebook. Later when I tried to login to my King account it says no account found on this email. Please help.
This has also happened to me!
Hello Pirbett.
Please also check your King Care inbox, as I have sent you a message about this.
I lost my progress, because I bought e new phone, and I didn't save my level earlier. Can you help me? (my player's name's bibi25)
Hello,
If you check your game, your progress has now been restored.
Our games do not fully support the transfer of progress via iCloud.
I can restore your game but you will need to create a Kingdom account.
Open the app and in the bottom left corner tap the settings button. Tap the orange symbol and set up your account.
Let me know the email address that you use and also the level you were playing.
New here? Sign in or create an account to join the fun.
Beim letzten und auch bei diesem Sternentunier gibt es keine Punkte. Warum und wann wird das endlich behoben?
Comprei os boostes ter pra me ajudar a passar de um nivel mais eles não estão me ajudando em nada podem devolver meu dinheiro pfv
I was bounced out of Candy Royale after winning 22/25 games, did not lose. Finished episode race, watched 2 ads to earn extra gold, then got the screen that said I was bounced out of tournament. I still have my super colour bomb, so there was a mistake or a glitch. Did not disconnect, did not lose a game. Thank you
I have lost all my progress on my Candy Crush Soda, Candy Crush Saga, and Candy Crush Soda only mobile device...if I go to facebook on the computer all of my progress is there but it is not on my facebook for my iphone. it was there yesterday and gone today. Please advise!!!! not sure how to fix or what happened! but I…
when I’ve won a race I’m supposed to receive 5 extra lives and they don’t show up. Also after my last life the fisherman in the boat hauls up 5 extra lives and I only get one the last few times I’ve played.
what is happening to my tournament scoring and are there any fixes
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
