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I have changed phones and had to change emails too. Need to put my game, 1586, under my new email. Can someone help me?
Describe your question in more detail here (at least 80 characters please)
Okay Sally, well I'm glad you were able to get it done successfully! Thanks for your response, a lot of times I never hear back from players to see if it helped at all. You're most welcome and I'm glad Johnny was able to help you!
Jilly
I asked my question again and it was answered by Johnny. I could not use my old email as it was invalid. Thank you for your help! Sally
Okay thank you Sally,
Please go to King.com from a stationary computer (apparently you cannot change email address from mobile) - once the page is loaded you'll see a small login icon , top right corner on the screen - click on it and you'll be given the option to login.
Once logged in the top right icon changes to a cogwheel - please click on it and from here you can change it to your new preferred email address.
Don't forget to check the email sent to your new email account - the email contains a link that you will have to verify your new email address.
Hope this helps you, please let me know if there are any issues with this process, thanks!
Hi Jilly
i play through king.com.
Sally
Hello Sally,
Thank you for contacting King Care!
First of all do you play through the facebook app or through king.com? This will help me better answer your question.
Thank you!
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Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
18471. I know you won’t let me through on this level. It’s very frustrating
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…