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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Switched to new phone, login through Facebook the same as old phone and all my boosters were reset to 1.
How do I get them back?
This works: http://blog.chaucery.com/2014/09/transfer-candy-crush-from-one-android.html
Haha, well join the club! Everyday I say I'm going to stop, but never do...it is very addicting. Hope you get a response!
I replied to their email, but not so sure it will help. My husband tells me I am addicted to this game, so maybe it's a good time to stop.
I understand your frustration SS0126 and sorry that you're leaving your once beloved game! That's pretty strange they sent you here. Did you actually get to the email part? I know there's a part on there that says help and that sends you here but if you click on that cogwheel and scroll down to Contact Us, that should bring up an email form, they usually take about 24hrs to get back to you. Hope this helps, otherwise sorry that they sent you back here :-(
Jilly
Thanks Jill. I tried that already and they sent me to this forum. I guess they just lost a loyal player.
Hello SS0126,
Thank you for contacting King Care! Unfortunately when you switch devices, your boosters & lives are not transferred because they are stored locally. The only things that do transfer are your gold bars and progress. You can take a look at this thread to understand it better: https://care.king.com/en/candy-crush-saga/lost-all-my-collected-rewards-after-switching-to-a-new-phone
If you're looking to still get some boosters back I could suggest to try and throw an email their way by going to your home page of the game, click on the setting lower left, click on the cog wheel and scroll down to "contact us". There you can specifically choose from options such as losing boosters, etc., also a place for summary. They will most likely give you the answer I just did, but ya never know, it's worth a try. Sometimes I would get lucky, sometimes not so much. So, good luck!
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Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
18471. I know you won’t let me through on this level. It’s very frustrating
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
