Candy Crush Saga

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Wrong account

OK, my mother-in-law had been playing candy crush on her tablet but wanted to play on my laptop. I logged out of facebook so she could login with her king account on candy crush. Now her king account is synced with my facebook account. she was on like level 68 or 69 and i am at 141. how can i fix this without the both of us losing our progress?

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Cezdiamond

@ShaeShae- Please can you check on the King Care homepage (not in your game) there should be an envelope icon in the top right hand corner next to your circular profile icon.

Thanks!

ShaeShae

Cezdiamond there is no envelope to click

Cezdiamond

Hi ShaeShae- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

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Accepted answers

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Cezdiamond

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

ShaeShae

Cezdiamond there is no envelope to click

Cezdiamond

@ShaeShae- Please can you check on the King Care homepage (not in your game) there should be an envelope icon in the top right hand corner next to your circular profile icon.

Thanks!

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…