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My Candy Crush game has been reset back to level one, and my game has not loaded in over a week and i have not recieved any help at all i have sent several emails can u please help i have tryed all my computers done everything possible.
Okay Heidi, I know this sounds odd, but login through facebook and then complete level 1, go back to home screen and go back into the game. This procedure has worked for others as well. I hope it works for you, if not we'll try some other things. Do you mainly play on a computer, tablet or phone?
Jilly
Facebook
Hello Heidi,
Thank you for contacting King Care! Were you logged in through facebook or king.com?
New here? Sign in or create an account to join the fun.
I have won episode race four times but i didn't received their rewards that is 120 gold bars 30 gold bars each episode race.
Anyone know what the biggest record breaking score is? And are the levels never ending? If so, who's on the highest level ever? Thankx G
how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
Why do I have to reconnect my game to Facebook EVERY time I go to play? Even after a 10 minute gap I have to reconnect!!! Annoying
i bey card when i entered the card do not work with me
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
