Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I lost all the progess when I connected to facebook

Yesterday I connected the game with facebook in my mobile and I went back to level 9 (I was in 1955).

The progress in my ipad was synchronized with the progress in my mobile, so I looked my ipad game and it still was in level 1955. I guess it's still in that level because I didn't connected the game in the ipad with facebook.

How can I go back to level 1955 in my mobile?

thank you.

Accepted answers

All comments

MarkHawk

Hi Laura,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Welcome! 👋

New here? Sign in or create an account to join the fun.