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Hello. I lost all my levels on candy crash from fb.the problem appeared before a week.What can I do;
Hi sofronis,
Your progress should be intact now. I was told by the King Care Team it is fixed now.
Thank gou,
Jilly
Thank you for your patience, I'll try to get a King Care moderator to help you, they will be able to look into your account.
Not yet corrected))
Hello.i have a deskop pc and i have not do unistall the game.Suddenly one day went by in level 1.
Thanks!
Thank you for contacting King Care! Have you tried logging in to King.com with the email address you use for FB?
So when you log in through facebook you're at level 1? Did you do anything beforehand, like uninstall or clear data or anything? What kind of device are you using? Android, iOS, tablet, phone, laptop, iPad, etc.?
Thanks,
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
