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I changed my phone and I can't remember password
it says it will send a email
never does in regular or junk mail
how can I reset my password
You're welcome Crissy!
Thank you
Hi Crissy,
You should be all set now, I got word from King Admin that they fixed your issue. I hope you're able to login now.
Jilly
Crissy,
Do you have a laptop or PC? If so, try it through there. In the meantime I'll try to get a king care moderator to look into your account.
Thankyou for your patience,
I checked all my emails and no password
i really hope I can get back to my level
Hello again Crissy!
Well it certainly is acknowledging your email as being registered. Is there an'y other possible folders it could be falling into? Also, does your email have a search button? I know when I can't find an email I use that, if it does just try searching for king in that search bar. MAKE SURE that you have any spam filters off on your email settings, it's obviously being blocker by something. Also, do you have a laptop or PC you can go onto?
Thanks,
I never received a email
Okay Crissy,
I've requested a reset password request for you, twice, (just in case :-). So check your email, spam, etc., see if you have am email. Also make sure you refresh your email page.
So are you saying you have played through facebook or no? And it's the king password you can't remember?
Let me know,
If I went through king
I think I played w Facebook
but I remember making a user name fresian so I'm not sure if I went through knowing
Thank you for contacting King Care! I'm sorry to hear you're having trouble with your password.
Do you play on king.com or through facebook? If you play through king, can you provide the email address that you signed up with?
Thank you,
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…