Candy Crush Saga

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Endless Loop

I'm stuck in an endless loop and this isnt the first time it has happened to me. Normally I wouldn't care, but when you pay to have 5 more moves and you can't do anything, it is something that should be refunded. I have video if you would like to see it, it isn't uploading here but I can take screenshots or upload it somewhere if you so desire.https://www.youtube.com/watch?v=TGpK7FKTtvA

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Cezdiamond

Thanks for your patience while we investigated this issue.

I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.

At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.

I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

Mattdean76

It was somewhere around 2450, I don't remember exactly as the mobile version doesn't show the level.

Cezdiamond

Hi Mattdean76- Thanks for posting on King Care. Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game.

Which level are you currently playing?

Thanks a lot!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

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Cezdiamond

Hi Mattdean76- Thanks for posting on King Care. Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game.

Which level are you currently playing?

Thanks a lot!

Mattdean76

It was somewhere around 2450, I don't remember exactly as the mobile version doesn't show the level.

Cezdiamond

Thanks for your patience while we investigated this issue.

I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.

I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…