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What am I supposed to connect to to collect gum drop rewards?

shub45
shub45 Posts: 3

Level 1

I play Candy Crush on Facebook. Always have. Since changes were made, I keep getting the message that I need to connect to collect my reward for  the gum drops or candy drops, whatever they're called.. What am I supposed to connect too? I'm already on Facebook. It's frustrating. Take the gumdrops away if they aren't going to benefit me.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi!

    Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

  • shub45
    shub45 Posts: 3

    Level 1

    Hi!

    Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

    Hey, thanks for the advice. I'm going to try it. Suddenly, this morning, when Iplayed on Facebook, the gum drop rewards were there and actually worked.
  • shub45
    shub45 Posts: 3

    Level 1

    edited June 2017

    Hi!

    Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

    Well, it worked one day and that's it. I would just as soon not have the candy drops in the game as to have them and not be able to actually collect them without being told I need to connect to collect them. I know, it's just a game......no big deal.

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