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Level 1
Hi and Welcome to the King Community
Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
I hope they gave them back! I had this happen to me...I had a TON of gold, game advantages, etc...and was in the 2000 level. I backed everything up but when I played it on my new phone (yes, i logged in), it took me down to level one and I lost all my stuff!
I emailed tech support (i even had screenshots with dates) and they said there was nothing they could do...just start over! 😳