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Not Received Purchase

JamesH
JamesH Posts: 1

Level 1
in Support

I was buying gold coins, it said there was an issue but got an email saying I purchased them. I have no coins and if I try buy more it says I've already purchased them. 

Best Answer

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

    Kind regards,

    Johnny

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

    Kind regards,

    Johnny

  • Keely_Avery
    Keely_Avery Posts: 1

    Level 1
    Hi, I purchased the £15.99 bundle, received the gold bars but not the other items. Many thanks
  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Keely.

    Please also check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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