Candy Crush Saga

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moving episodes

I have been playing and moving up levels and episodes without having to wait, ask anyone or paying. Then I completed level 245 and Suddenly it says I have to pay or wait 70 hours to move to the episode. Why is this happening now and why wasn't it happening before?!

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Tony_Mc

Hi Kathsem,

No recent changes have been made.

However, tests are always up and running in order to improve our games. Therefor it can happen that you might have changed of test group.

If so, then this happened unnoticed and this isn´t a manual process. Most of our players will still experience the standard waiting time of 72 hours you refer to.

More information can be found here https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Kathsem,

Thank you for posting this here on King Care.

I am currently checking this with the Game Studio and will get back to you once I have an update.

Kindest regards and thank you for your patience,

Tony - King Care Team

Accepted answers

All comments

Tony_Mc

Hi Kathsem,

Thank you for posting this here on King Care.

I am currently checking this with the Game Studio and will get back to you once I have an update.

Kindest regards and thank you for your patience,

Tony - King Care Team

Tony_Mc

Hi Kathsem,

No recent changes have been made.

However, tests are always up and running in order to improve our games. Therefor it can happen that you might have changed of test group.

If so, then this happened unnoticed and this isn´t a manual process. Most of our players will still experience the standard waiting time of 72 hours you refer to.

More information can be found here https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here

Kindest regards,

Tony - King Care Team

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