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Lost my progress on my new phone
Tanya_Bauer
Posts: 1
Level 1
in Support
I got a new phone and lost all my progress in both the app and Facebook. Need help getting my progress back
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Answers
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Hi Tanya,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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Hi, I am having the same issue. I had to restore my phone but when I logged back in via email I had lost all my progress.
Its also not not letting me select a level.
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hi if u have lost your phone so please connect your game with facebook it will help you for extend the game level in the earlier where you are in your lost phone
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