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The email is from an email address in 'Malta' . Is it genuine or should I ignore it?
Okay Johnny, thanks, good to know, I wanted to be on the safe side because there are so many spams out there, it didn't sound like it came from King. Sorrrrryyyyy!
Jilly
Hello Carol,
I have checked and I can confirm that this email has come directly from King. This is not spam.
JillyJill, we are sending out certain promotions at the moment, probably for the next week or so. So if you see any more questions like this, just to let you know, it could be us. If you're unsure, drop me a message and I can check it out for you.
Kind regards,
Johnny
Hi Carol Scargill,
Thank you for contacting King Care! It sounds like malware to me. I would delete it and do not click on the link. If the email was from King it would say it in the email address ie; @kingcustomercare.com @kinggames.com also they would award you on your game you are playing. Definitely not from King. Actually, if you can post the email below so I can report it, that would be a major help!!
Thank you!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
