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I lost my name on my game on my iPad via my Facebook it comes on my husbands name who never play. I'm just finished 650. Can you put it back on my name Erna.
I got mine again on the new iPad see double pictures on it so one is from my husband Pierre. He never plays, I wanted to delete candy crush in his Facebook but didn't found it. How can I delete it? Thanks
I got an iPad 2 and can't update anymore. I got a new one today but have to install and make a Back-up first. Maybe i can do this on the new one? Do i loose all the wins then in Candy crush
Hi Erna,
Thank you for posting this here on King Care.
Please try the following on your iPad:
Open Candy Crush Saga on your iPad. Disconnect Candy Crush Saga from your Facebook through the menu in Candy Crush Saga.
Open the Facebook app on your iPad. Disconnect your Facebook session and close the app.
Open Safari, the default browser on your iPad, and disconnect from Facebook there too. Clear cache in Safari on your iPad.
Check for updates for your iOS, the Candy Crush Saga app and Facebook. Restart your iPad.
Open your Facebook app and connect to your relevant Facebook account. Open Candy Crush Saga and connect it to your Facebook.
Please let me know how you´re getting on.
Kindest regards,
Tony - King Care Team
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
