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Candy Crush does not connect to Facebook, downloaded from the Microsoft Store.

Posts: 3

Level 1

Dear Experts, I have a problem with Candy Crush Saga installed from the Microsoft Store.

I can't connect to Facebook to retrieve my progress.

The App is unable to connect to Facebook, but I think the images I will propose are more exhaustive.

Ps, I tried to contact Microsoft support too, but they told me to contact you

I tried to contact facebook support too, but without success.

I point out that Candy Crash works on the Broswer inside facebook with all my progress.

Even if the language is in Italian the passages I think are clear.

In this Image, to the right of the exclamation point (which in technical language can mean an error), it says "BROWSER NOT SUPPORTED". "You are using a browser not supported by Facebook, so we have redirected you to a simpler version to give you the best experience."

I log in to my facebook account, but it gives me this error and I can no longer play. "LOGIN ERROR" An error occurred while signing in to this app. Try later".


Can you please help me to solve this problem?


Thanks in advance 😭

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