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I have a new iPad and I have been trying to restore levels but cannot. Please help.
Hi Jazzman & JillyJill,
Thank you for posting and answering here on King Care.
@Jazzman: please try again now and let me know how you´re getting on.
Kindest regards & have a great day,
Tony - King Care Team
I'll try to get a King Care moderator to assist you as they're able to look into your account.
Thank you for your patience,
Jilly
I have the same problem - was on level 1182 on Candy Crush Saga but on my new iPad I'm back to level 1, despite restoring my old iPad... have tried all the suggested workarounds I can find but with no luck to date
By restoring levels do you mean logging into your account to be at the level you left off at? If so, log into Facebook with your email address and password, if you don't use Facebook playing the games then log into the kingdom with your email address and password that you usually use to play the games, if you tried all this, we'll have to get a King care associate to look into your account.
Hopethis helps you!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
