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Every time I try to play, it gets as far as sending lives and tickets to others and then takes me back to desktop - if I do not choose to send lives or tickets the app works perfectly well.
App version is 1.1030.8.0
Hi Graeme- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Let's try and get your game back on track!
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps: http://windows.microsoft.com/en-us/windows-10/check-for-updates-for-apps-and-games-from-windows-store
c. As a last resort, try re-installing the game as it usually fixes most issues. Simply make sure before reinstalling that your game progress is backed up via Facebook or the Kingdom.
Please also note that any boosters or extra lives stored in the game may also be lost during this process.
Let me know how you get on :-)
Have a sweet weekend!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
