Unable to access and play previous levels why?

LTQ · July 2017

I cleared Level 2630 [ candy crush]and want to play previous levels till the new one's are launched but unable to, only the # of levels on screen can be played as there is no bar to scroll it down. secondly my boosters which shows up at the top to be used during a play don't show up,My profile,yeti shop etc all gone. how to fix it?

Randle · July 2017

Hey LTQ,

What browser are you using?

Clear your browser cache http://www.refreshyourcache.com/ and try with Google Chrome. Check on this page https://html5test.com if your browser is compatible.

LTQ · July 2017

browser is compatible and even till today i am unable to scroll down to previous levels. Google Chrome is the browser i am using.

LTQ · July 2017

browser is compatible and even till today i am unable to scroll down to previous levels. Google Chrome is the browser i am using.

browser is compatible and even till today i am unable to scroll down to previous levels. Google Chrome is the browser i am using.

Randle · July 2017

browser is compatible and even till today i am unable to scroll down to previous levels. Google Chrome is the browser i am using.

I tried on mine and still can scroll back. Did you restart your PC?

Unable to access and play previous levels why?

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