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Since Candy Crush changed, I am not getting double points for winning a sugar drop level.

I am playing for sugar drops every 8 hours. When I win since changes have been made to Candy Crush, I am not receiving double points for winning the level.

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Michael_Kofil

Just completed level 3,290. Back in the waiting room.

Michael_Kofil

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.
There should not have been any changes in the way that the points are rewarded.
Please could you share with us more information if you feel that something is not working well, in your game.
Thanks!

Then they take over a month to respond. King is probably too busy counting their money than to respond to their devoted players.

Michael_Kofil

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.
There should not have been any changes in the way that the points are rewarded.
Please could you share with us more information if you feel that something is not working well, in your game.
Thanks!

How can King say that it wasn’t changed!!???? Don’t they play their own game!!!????

Michael_Kofil

I am NOT receiving double sugar drops for winning a collection level.

King did away with the double sugar drop. They’ve taken away much of the fun playing the game.

Michael_Kofil

Since Candy Crush updated to HTML5, the double sugar drop, when the level has been completed, ended. Along with that update, it’s very time consuming to scroll down to earlier levels. On another note, I received a 5 year “Happy Aniiversary” from King. What did I receive for my loyalty to their game? Absolutely NOTHING!!!!!!! By the way, I’m on level 3,166 after I took a 6 week hiatus from the game.

Barb_Wash

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.
There should not have been any changes in the way that the points are rewarded.
Please could you share with us more information if you feel that something is not working well, in your game.
Thanks!

I have the same problem. Just checked it again. Completed a level with 42 sugar drops. Did not double the count.

Judith_Wyman

I am NOT receiving double sugar drops for winning a collection level.

Cezdiamond

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.

There should not have been any changes in the way that the points are rewarded.

Please could you share with us more information if you feel that something is not working well, in your game.

Thanks!

Accepted answers

All comments

Cezdiamond

There should not have been any changes in the way that the points are rewarded.

Please could you share with us more information if you feel that something is not working well, in your game.

Thanks!

Judith_Wyman

I am NOT receiving double sugar drops for winning a collection level.

Barb_Wash

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.
There should not have been any changes in the way that the points are rewarded.
Please could you share with us more information if you feel that something is not working well, in your game.
Thanks!

I have the same problem. Just checked it again. Completed a level with 42 sugar drops. Did not double the count.

Michael_Kofil

I am NOT receiving double sugar drops for winning a collection level.

King did away with the double sugar drop. They’ve taken away much of the fun playing the game.

Michael_Kofil

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.
There should not have been any changes in the way that the points are rewarded.
Please could you share with us more information if you feel that something is not working well, in your game.
Thanks!

How can King say that it wasn’t changed!!???? Don’t they play their own game!!!????

Michael_Kofil

Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too.
There should not have been any changes in the way that the points are rewarded.
Please could you share with us more information if you feel that something is not working well, in your game.
Thanks!

Then they take over a month to respond. King is probably too busy counting their money than to respond to their devoted players.

Michael_Kofil

Just completed level 3,290. Back in the waiting room.

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